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title: FAQs | ZTL Knowledge Base
description: FAQs
---

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1. [ZTL Knowledge Base](https://support.ztlpay.io/knowledge)
2. [FAQs](https://support.ztlpay.io/knowledge/faqs)

# FAQs

## Onboarding

- [3. Signing rules](https://support.ztlpay.io/knowledge/3.-signing-rules)
- [5. How will customer be notified for signing when onboarding?](https://support.ztlpay.io/knowledge/5.-how-will-customer-be-notified-for-signing-when-onboarding)

## PAYMENT INITIATION SERVICES (PIS)

- [2. Multiple signing/Four Eyes](https://support.ztlpay.io/knowledge/2.-multiple-signing/four-eyes)

## ACCOUNT INFORMATION SERVICES (AIS)

- [How often can partners/users fetch entries per account (AIS)?](https://support.ztlpay.io/knowledge/how-often-can-partners/users-fetch-entries-per-account-ais)

## ACCOUNT INFORMATION SERVICES (AIS)

- [1. What is AIS (Account Information Services)?](https://support.ztlpay.io/knowledge/1.-what-is-ais-account-information-services)

## PAYMENT INITIATION SERVICES (PIS)

- [3. List of often seen payment statuses](https://support.ztlpay.io/knowledge/3.-list-of-often-seen-payment-statuses)

- [FAQs](https://support.ztlpay.io/knowledge/faqs#main-content)

    - [Onboarding](https://support.ztlpay.io/knowledge/faqs#onboarding)
    - [PAYMENT INITIATION SERVICES (PIS)](https://support.ztlpay.io/knowledge/faqs#payment-initiation-services-pis)
    - [ACCOUNT INFORMATION SERVICES (AIS)](https://support.ztlpay.io/knowledge/faqs#account-information-services-ais)
    - [ACCOUNT INFORMATION SERVICES (AIS)](https://support.ztlpay.io/knowledge/faqs#account-information-services-ais)
    - [PAYMENT INITIATION SERVICES (PIS)](https://support.ztlpay.io/knowledge/faqs#payment-initiation-services-pis)
- [API/DEVELOPERS](https://support.ztlpay.io/knowledge/api-developers#main-content)

    - [FOR DEVELOPERS](https://support.ztlpay.io/knowledge/api-developers#for-developers)
- [ABBREVIATIONS](https://support.ztlpay.io/knowledge/abbreviations#main-content)

    - [ABBREVIATIONS IN PSD2](https://support.ztlpay.io/knowledge/abbreviations#abbreviations-in-psd2)
- [BANK-SPECIFIC INFORMATION](https://support.ztlpay.io/knowledge/bank-specific-information#main-content)

    - [SPECIFIC DETAILS PER BANK](https://support.ztlpay.io/knowledge/bank-specific-information#specific-details-per-bank-1)

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