---
title: 5. How will customer be notified for signing when onboarding?
description: ZTL Knowledge Base
---

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# 5. How will customer be notified for signing when onboarding?

### 5. How will customer be notified for signing when onboarding? <https://147698437.hs-sites-eu1.com/5.-how-will-customer-be-notified-for-signing-when-onboarding?hsLang=en>

When a company is being onboarded the person registered as a signee for the company will be notified for signing (as pr the registered signing rules) through both mail and SMS. The person will receive up to three reminders on SMS (Monday, Wednesday, and Friday) for signing. 

The application will be stuck in "pending signing" process till all signers have signed. 

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